Brand Monitoring
Do you know what audiences are thinking and saying about your brand? Do you want to keep track and control of conversations, mentions and reviews? We monitor your online reputation, by managing brand mentions and reviews, and by engaging with clients and potential clients, across all digital channels.
Coherent & Consistent
A credible brand has a consistent and coherent presence in the digital world. We can help you develop the narrative that reflects your company’s most fundamental values and aspirations, and analyse, monitor, and report on its presence across all digital channels.
Search Engines
When people search for particular products or services, or when they view websites that publish content related to your industry, your brand may come up. Do you know when, where, and how your brand is mentioned?
Social Media
Are you aware of what people are saying about your brand, your products or your services on social media? Whether or not the conversation is positive, you want to connect in ways that are courteous, helpful, and consistent with your overall brand identity.
Reviews
People are sharing personal experiences with your brand on multiple digital channels. Whatever the experience, you want to connect. When the experience is good, you want to show gratitude. When it’s bad, you want to enquire, explain, or apologise.
