For Clients

Client Terms & Conditions

1. Company : South Africa Jeroen Arthur Seynhaeve trades as a sole proprietorship under the name of Online Brand Ambassadors, and specialises in the development and management of online applications and advertising, as well as data protection compliance. We are not registered for VAT in South Africa.
2. Services & Qualifications We develop custom websites, online advertising campaigns, and draft legal opinions and compliance frameworks for data privacy. With academic degrees in law (LLM) and philosophy (MPHIL) and 20 years of experience as a digital developer and advertiser, we deliver services, opinions and products to the best of our abilities.
3. Quotations Our quotations define our full and final consent on rights and obligations with regard to the work as specified, and exclude assumptions that have not been explicitly stipulated in writing. Our quotations include an estimation of total cost for the services and/or products as specified. Additional work – which is work, meetings or products not specified in the quotation – will be additionally charged at our hourly rate. Costs are based on estimated time required to provide our services to the best of our abilities. We keep detailed records of billable hours. In case of unexpected complications, we may need to inform you of additional costs. Written approval of our quotation and deposit of 50% of total estimated amount is required before we commence work.
4. Client Instructions Full and final instructions (including graphic and textual material, as well as all legally pertinent facts) must be received before we commence work on the Start Date, failure of which may delay the End Date.
5. Liabilities : Legal Consulting When we provide legal opinions or draft legal documents on your behalf, you accept that we provide this to the best of our knowledge, skills and training, and you accept that you will not hold us liable for legal action against you in which our opinions or documents are contested.
6. Liabilities : Development & Advertising Jeroen Seynhaeve T/A Online Brand Ambassadors make no promises in terms of commercial success or popular appreciation of any project connected to our services, and shall not be held responsible or liable for any loss, or lack of, profits related to our designs. We are not liable for damages or loss of benefits, if these damages or loss of benefits are due to factors outside of our control, including agreements between you and third parties (e.g. hosting companies, design and advertising agencies, etc), late delivery outside of Online Brand Ambassadors’ control, your actions (e.g. delay in timeline approvals or content delivery, or the manner in which online applications are managed by you) or hacking, phishing or any other malicious internet practice that may cause damage to your website.

1. Ownership Jeroen Seynhaeve T/A Online Brand Ambassadors remains the sole legal owner of all designs, products and legal opinions that result during and from our Agreement, until the final invoice is satisfactorily settled, at which point in time legal ownership transfers to the Client. After final payment, Client becomes the sole owner of the finalised designs, products and opinions, excluding design files, drafts, research, plans and alternative ideas.
2. Billing For development, advertising and legal consulting projects, we keep track of billable hours and invoice at the end of the month. For website and email hosting and for domain administration we invoice annually (advance payments).
3. Warranty : Development & Advertising With regard to online applications, such as websites: You agree that the application is functioning correctly at the time of delivery. Jeroen Seynhaeve T/A Online Brand Ambassadors are not liable for damages or loss of benefits if the application stops functioning or functions unsatisfactorily due to the way you manage the application, or due to third parties, such as hosting and telecommunications companies, or due to malicious access to your website. You also understand that an online application is stored on a server, and is depending on the speed, disk size and security measures of that server. You understand that servers and programming code are updated and deprecated from time to time, which may necessitate your website to be updated, at a cost. Not doing so may result in your online application becoming inaccessible. And you understand that, due to discrepancies in screen, browser and device specs, a website may appear differently in various browsers, on various operating systems and on various devices.
4. Hosting Jeroen Seynhaeve T/A Online Brand Ambassadors is a reseller for xneelo.co.za. This means that we manage the hosting of your website and email accounts on servers that are owned and managed by xneelo and that may be located either in South Africa or Germany. As a consequence, when you contract us to manage your website and email, you (and anyone with access to your website and email server) are bound by our as well as by xneelo’s terms and conditions, and by any legislation pertaining to data and consumer protection, cyber crime, electronic communications, or any other applicable matter.